Standard shipping orders are normally processed within 2 business days and shipped out. Orders with expedited shipping are processed according to the shipping selected.
Online orders and shipping are currently available for customers in the United States and Canada. Please contact our office directly for International orders.
United States Orders
Shipping rates are based on total product sales for orders up to $330.
For orders over $330 shipping, the rate is calculated based on 6% of the total order rate.
Orders above $1,000, Contact Us to receive a custom quote.
Retail orders incur shipping & handling plus a $20.00 fee
Canada business orders incur shipping & handling only
Shipment over $60.00 USPS must have signature confirmation
Shipment under $60.00 shipping USPS requires delivery confirmation receipt
Shipment over $60.00 USPS to PO Box requires insured mail receipt
All packages shipping UPS ground must be insured
Wholesale Pricing is available only for customers with a valid Reseller's Permit. For details and wholesale pricing, please contact our offices during normal business hours.
Returns & Refunds
If you are not satisfied with your product purchase, you can return the product to us. We have a 60 day return policy on products purchased directly from Rozgé. Please contact our offices and we will provide you we a return authorization and address to send your return to. The customer is responsible for the return shipping fees. Please note that we are not responsible for lost or stolen packages and recommend adding a tracking number to your return package. Once we receive your product and your return has been processed, we will refund you the purchase price of your products (excluding shipping) in your original payment method.
Products purchased through distributors and at retail stores/salons must be returned directly to the distributor and are subject to the distributor's return policy. Products purchased through the Amazon store are subject to Amazon's return policy regarding personal care products. Please refer to their return policy here.